KPI or the main performance indicators in the software testing industry are some measured values calculated to measure the efficiency and effectiveness of the overall testing process.
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Although it may seem that measuring KPI is a natural thing to do, there is a gap between community testing software about the use of KPI. Some say that KPI cannot help achieve a very necessary balance between time, cost, and quality while others swear by effectiveness.
There are no two organizations that have the same product and hence the development methodology and testing process are also not the same. So what individual needs or QA manager, is to understand the process, go through the KPI that can be measured, and find out the KPI that must be measured for maximum effectiveness in certain areas.
When is the KPI useless?
Although measuring the effectiveness of a process is very important to know whether you do it correctly, measuring the testing process through the KPI will not make sense in the scenario where:
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Test your product just started
If you will launch your product for the first time and test it just started, there won't be much to be measured. This time it will be very important to put the testing process in place rather than measuring the effectiveness of the testing process.
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You don't plan to have a long test cycle
If you make a product that will not change for a long time after the launch and testing will be the process once, the measurement of the effectiveness of the process will not be useful because you will not have a new test cycle to be improved above.
You are in a limited budget
Just like doing any activities, measuring KPI testing also requires time and effort and consequently costs. So instead of measuring KPI, applying a cost-effective testing process must be the main focus when the budget for testing is limited.
When will KPI very useful?
You have worked on the same testing process for a while
When you have implemented a successful testing process and has executed several times, it is the right time to measure KPI to find out fields where your testing process needs to be improved.
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You have a big test team
Having a large test team also means that there will be a large distribution of testing tasks. So to ensure that the tasks are distributed effectively and carried out efficiently, measuring some KPI testing will prove to be useful and will also help keep everyone on track.
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You are thinking of introducing a new process for testing
If you think of canceling your testing process, it will be proven to help have several KPIs measured in the original process. This will help you decide what goals should be achieved by the new testing process.
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What is KPI?
There are no difficult and fast rules to measure all these KPIs and you can also produce KPIs that are not mentioned in the list. The most common KPI is measured in the software testing industry:
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Active defects.
All defects that have not closed are called active defects. It can have a new defect, which is open or repaired but is not verified. The test manager needs to decide the threshold value outside of which direct action must be taken about how to continue to reduce the number of active defects. The general rule is, the lower the number of active defects, the better the quality of the product at the point of time.
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Writer test.
This KPI is used to measure the number of test cases designed during the specified time interval. It also helps in measuring test cases against the requirements and test cases designed to be further evaluated to be included in the regression test suite or ad hoc test suite.
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