Quality Assurance (QA) is what separates the successful
projects of failed attempts and the only thing standing between teams
overwhelmed and demanding clients.
A study revealed that nearly 2.5% of the firm completing
their projects 100% successful, whereas the IT project overruns the average budget
by a staggering 27%. In such circumstances, skilled QA managers can do
wonders for the productivity of their teams.
Proficient QA managers to develop a range of skills, which
is exactly why it's best to get up to $ 120 thousand per year. But how do you
become a manager of high-quality QA? What kind of skills do you need to grow?
There is a whole list of must-have the ability to check-in
here, so keep reading to see the top 10 skills for QA manager in 2020.
1. Listening Skills
How do you expect to meet the demands of clients or build a
reliable team if you do not listen to what they say? listening skills are
important for a QA manager because you need to know exactly what people expect
from you and your products.
For example, you can listen to conversations developers and
find out what they struggle with even though you did not ask a single question.
That's how great the power of listening really, but you must be patient enough
to improve.
2. Asking the Right Questions at the Right Time
The ability to ask good questions at the right time is
another characteristic of a successful QA manager. The point is to learn as much
as possible about a particular project because it allows you and your team to
get the job done more efficiently.
It is like running a proofreading agency or task help - you
must find out what your client wants to get the job done right.
3. Ability Troubleshooting
QA is all about detecting problems and finding practical
solutions. It is the cornerstone of product development, so you must find a way
to master this skill.
most QA managers began to prepare properly for each project.
They divided the work into smaller units, thus making it easier to pinpoint
errors and minor bug fixes. Of course, you are free to try and use other
methods as long as it delivers the right results.
4. Focus on Deliverables
Let's say that your client gives you a list of key performance
indicators. In this case, you can do two things:
Proceed as requested
Learn more in the process to identify improvements and/or
a possible bug
Our advice is to walk on the first street every time because
it was the only way to complete the project without the overhead or a matter of
time. QA professionals need to stay focused on items and ignore all the other
features.
Programming Skills 5.
This one goes without saying, but we need to warn you that
it is almost impossible to become a manager of high-quality QA without serious
programming skills.
First of all, it helps you to understand the client's needs
and suggest the possibility of adjustment. Second, the programming skills
allow you to monitor your teamwork and annoying if you see something strange
or not functioning.
The majority of professional QA will master basic
programming languages such as C ++, Java, and R.
6. Time Management
Even the most skilled QA manager will be changed to perform
if they can not handle their tasks in a timely manner. Time management is an important skill for QA professionals because they have to synchronize the work
of the various stakeholders and ensure that everything is running according to
the agreement.
Fortunately, you can rely on many projects- and
time-management platform in 2020. Some of the most popular are the tool Trello,
Asana, and Slack, but you can dig deeper and test other platforms as well.
7. Flexibility
A typical QA manager is working with various stakeholders
simultaneously, which can be quite intimidating for some people. If you're not
flexible, you better work on it and try to improve your ability to adjust to
different people.
Keep in mind that some individuals were inert and passive,
while others can turn into an extrovert disturbing. You must learn to
communicate well with each client, but it takes some serious mental flexibility
to do so.
8. Work Well Under Pressure
Do you often succumb to the pressure in the intense business
conversation? If the answer is yes, you have to spend time building your
defense mechanisms.
Nothing really enjoys working under pressure all the time,
but that's just how things function in QA management. If you do not want to
feel lost and unable to complete the task, you better start learning how to
handle stress in the workplace.
9. Be Support for Your Team Members
Another thing you should not forget is that you are not
alone in this project. fellow developers are just as important, so you have to
provide them with all the support they need.
If you establish and maintain a professional team satisfied,
rest assured everyone will continue to do their work in a timely and accurate.
But if you do not show appreciation and support, the results of your team tends
to worsen in the long term.
10. Trust Your
Intuition
Although in 2020 the business is all about insight into
data-driven and evidence-based work, we encourage you to trust your intuition
and add a bit of the equation QA guess. It should not be your daily habit, but
there is nothing wrong with relying on feelings and intuition when there is no
other way to assess stakeholders or certain aspects of the project.
Underline
Being a QA manager is not easy because it forces you to work
with all sorts of projects, clients, colleagues, and vendors. Too many QA
professionals to get overwhelmed by the sheer volume of tasks and
responsibilities, but they never really learn what makes a top-performing
manager so successful.
In this post, we showed you the 10-must-have skill for QA manager in 2020. This is not the only skills you need to try and develop, but
they are the most important. You know what it takes to give new impetus to the
brand of your QA career, so get out and refine the skills that we just
mentioned!
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