Thursday, 21 January 2021

Outside the office how IT support works


1. Use public Wi-Fi

If employees work outside their homes, eg. In Coffee shops, restaurants, or hotels, they will likely connect to public Wi-Fi. This public Wi-Fi hotspot is very common and easy to connect to. People often connect on their cellphones without really thinking twice about what they connect.

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Employees must be alert about inserting any valuable details when using a public connection, eg. login details or financial information. This is because this network security is often minimal and sometimes does not exist. Thus, connecting to public Wi-Fi brings with extraordinary risks that can cause business data to be stolen and used with evil.

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2. Leave a laptop or cellphone in vulnerable places

Devices that are lost or misplaced can cause your business data to fall into the wrong hands and, in the end, place your business security at serious risk. If the hackers can steal devices with sensitive business information about them, they can easily get this information and use it with evil.


3. Share passwords

Sharing passwords with other people dangerous, even if you believe them. While you can control who you share a password, you cannot control who will continue this information. This can cause potential data violations, for example, if an employee leaves a business on a bad record, with knowledge of an important password, they can act with evil intentions.


4. Use their own device without business security steps that are appropriate in place

Using personal devices for work purposes and storing company data to personal devices can place your business with risk. For example, this device can be sold, forwarded or discarded in an insecure way. Connecting personal devices to business networks can also deploy malicious programs and viruses to business hardware.

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However, it allows employees to use personal devices for work purposes can also be very useful. It can give employees more freedom in terms of where they work and when, for example, allow them to send emails through their telephone while on the train. You only need to be sure that you have the right cyber security measures to facilitate BYOD (bring your own device) work practices, such as Microsoft Intune - which you can find more about here.


Cyber ​​security quiz.


5. Using the wrong cloud service

There are many cloud computing options out there that provide an easy way to store data in the cloud, making it accessible from anywhere, anytime. Using Cloud for data storage has become very popular because of the flexibility, adaptability and efficiency they provide. But you need to make sure that your employees use the right cloud computing solution to maximize security.


For example, many people use services such as Dropbox in their personal life as a way of storing and accessing data through the cloud. While this is often okay for personal use, and even though employees may have the best intention, they should not use the . If they do it, you and your business will not have control over this data or how this is used, which can pose a big risk of the security of your business.

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6. There is no passcode on the smartphone

Business data can now be easily accessed on cellphones, specifically with access to emails and documentation through the cloud. And, generally, professionals do use their cellphones to complete e-mail or refer to files when they are outside the office. But if business data is accessed on a cellphone, you need to make sure that employees have a powerful and secure password on this device as a minimum.

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