Virtual Reality QA Testing

 

Virtual reality (VR) and augmented reality (AR) have become fantasy things for a long time. Remember the big headset and a long connector cable and the 1980s snake? But it becomes increasingly popular and easily approached in the market today - only considering the rampant success of Pokémon Go, Mobile Game AR. The company began exploring how VR / AR could help create more interesting and in-depth products for their customers.

 

With this exploration come a lot of innovative development and QA testing work. And because this technology quickly accelerates in progress, it is more important for the QA team to understand how to test virtual reality applications and make effective augmented reality test cases.

 

VR / AR may still be a relatively new border, but it does not hold back the provider of the effective QA testing strategy for VR test software and test VR application products.

 

What is VR / AR?

Virtual reality and augmented reality are often referred together in discussions, but not the same thing. Those who are saying, VR and AR are still two different concepts.

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In virtual reality, users are truly immersed in the reality produced by the computer. By wearing a display installed in a head or VR headset, the user moves between the virtual object on the screen. Some VR technology depends on smartphone connections, such as Google Carton and Samsung Gear VR, while others like Oculus Go are Mandiri VR headsets. Gaming and entertainment is the initial adoption of VR, which has since expanded cross-industry including the military, health care, business, education and engineering and construction.

 

In augmented reality, technology covers digital information in the real world. Augmented Reality does not provide a full-depth virtual experience but provides digital increase in the real world with images, text and other virtual information. AR can be experienced through devices such as AR glasses, smart lenses and head lights and smartphones and tablets. Beyond Entertainment, companies in the aviation industry, retail, automotive, health care and travel have included AR solutions.

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General Virtual Reality QA Challenges

The QA team cannot approach the test process of reality and virtual reality in the same way as other software applications. The platform needed for AR and VR experiences requires a completely different approach to successful AR and VR test software systems.

 

The following is the challenge of the QA team that can be expected to be encountered when AR VR testing.

 

Time limit

VR testing often leaves testers who experience motion disease, visual disorders and headaches. Thirty minutes is the recommended time frame to use AR or VR devices, which can make a test backlog. QA testers can spend more time report augmented reality and virtual reality bugs and less time test product experience.

Test late

The QA team often does not have access to VR test software or review the augmented reality test cases to products running well in development. This leads to the arrest of augmented reality defects and virtual reality bugs late in the development cycle. Without initial QA testing, the developer has a less time to resolve QA problems and testers even less time to validate improvements deployed to the testing environment.

 

Some test platforms

To effectively test VR software and AR applications, multi-level analysis in various output streams is needed. In other words, the QA tester must exceed one testing platform during AR and VR testing for accurate results. Testing must include:

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Test the actual AR VR experience on the device and desktop environment

Reviewing conversations tester and body language during testing

Collect physiological data about the tester, as captured by devices that can be used or observations of test supervisors

This is how to test virtual reality applications

With all this testing challenge needs to be remembered, what is the best way to test the application of Virtual Reality and Augmented Reality software? Our top QA testing engineer recommends to approach augmented reality and the virtual reality test process with a systematic strategy that always maintains a holistic view in mind the product.

 

Consider adding this Approach to your VR QA AR process:

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User specifications and testing experiences

Before the test began, the QA engineer sat down to review the requirements of the VR / AR scope. After getting used to the requirements, they prepare storyboards from potential use cases. It helps engineers understand all potential scenarios for user involvement. This exercise provides a holistic view of the product - much more thorough than simple reviews of what Wireframes can be sent.

 

The purpose of VR is a full immersion for users. Even the smallest virtual reality insects can cause hang-ups in user experience, so the testing of strict virtual reality qa and a strong augmented reality test case is important. AR applications add virtual objects or overlays to the real world, and any bugs here can arrange their impact products.

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Real device testing

VR and AR often depend on special hardware. The only way to ensure the exact function of this product is to test using the device listed in the requirements. This might include Oculus Rift or HTC Vive, both of which are connected to a personal computer for a very immersive VR experience. Other hardware, such as Samsung Gear or Google Daydream, works with smartphone users to make a more moving VR experience. Qasource offers a complete testing laboratory where all these tests are possible.

 

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Accessibility testing

Using VR and AR products can come with serious physical consequences. Headaches, seizures, travel drunk, eye tension, and other body dangers are some of the worst scenarios that need to be directed by testers. Although full dyeing is its aim, it is also very important to limit users as much as possible - and, with extensions, limiting the responsibilities of the company to build products.

 

Want to know about other forms of compliance testing? Learn more here.

 

Compatibility testing.

Strict compatibility testing helps ensure that the product team does not face surprises when they go to the market. Testing your application compatibility helps measure application performance when accessed by a device with lower system specifications, or on an yet optimized device. It can also help capture dangerous non-functional problems, such as too hot devices.

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Data Migration Testing Process

 

These activities produce high business benefits, however, they tend to include a high level of risk due to volume and criticality / data complexity.

software testing services company

 

 

Data can be moved manually, but automatic transformation tools are used regularly for data migration. ETL tools map the source data structure to the objective database also improves data quality by joining certain business rules as needed. Data migration turned out to be very challenging when including complicated applications with great information. Right migration settings are needed to maintain reliability, quality, and data integrity.

 

Data migration challenges include:

Data evaluation that is not exactly as far as quality, behavior, and nature can finally become a big trap

Vulnerable data to simmer during migration that can result in the application crash / framework

Unit mismatches for certain fields in objective and source databases

Data loss can encourage inaccurate business choices

Extended-term migration data request expanded downtime for applications

Ignorance of interdependence between objects and different fields produces a serious accident

Data migration can inhibit application functionality and security and database performance

Every progress for DB sources during data migration requests data inconsistency in objective DB. In addition, objective application changes during data migration make it incompatible with migratory data.

What is data migration testing?

At the point when data is migrated from one database to another database, this procedure is called data migration. The procedure for checking the success of the movement of a large number of data with quality remains apart from the right mapping of the old structure with a new structure called data migration testing.

software tester company

 

What can test activities?

Testing action is too easy to adapt to think about understanding. If you like testing data migration, at that time you need to recognize and analyze steady needs, test all streams in old applications against and for new applications and confirm whether all applications work accurately or not.

 

If your framework has a procedure and waste people as perfect artwork, at that time you will have an application that has various databases on the backend to support large data. Analytics data will be available, and data increases can be made. In addition, appropriate data analysis can increase data quality and data purification, and inspection can keep the database clean as well as effective.

Best practice for data migration

Regardless of the implementation technique you pursue, there are some best practices that are prescribed to remember:

Back up the data before running. If something turns out bad during implementation, you can't stand data loss. Make sure there are backup assets and they have been tested before you continue.

Adhere to the system. A large number of data directors make arrangements and after that the desert when the procedure is "also" easily or when things run away. The migration procedure can be convoluted and regardless of disappointing now and again, so get ready for that fact and after that it remains on track.

Test, test, test. During the design and planning phase, and all through maintenance and implementation, data migration tests to ensure you will, in the long term, achieve ideal results.

It is maintained with the criticality of data and its use in basic business leadership, data migration testing turned out to be much significant. This requires certain abilities, skills, tools and assets. As an independent software testing service assembled and the Pro-QA staff service organization, Sapizon  provides advanced data migration testing services. Contact us to explore your data migration requirements successfully.

How to motivate your customer service team and moral lift employees

Customer service reps are frontline employees who represent your brand / company and interact directly with customers. Representative work of customer support is challenging because they have to be happy all the time - calm customers when they are upset, and also remain their chin high. Creating the best experience for your customers to build long-term customer relationships and open the way for the success of your business. It is important for the company and also leaders to understand the importance of customer experience and instill it in their work culture.

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With a pandemic and people are forced to shift to remote work, it can even be understood for the customer service team to remain motivated every day. His work is extraordinary and also pays taxes mentally and there are many that will be lost on the phone. But customer service can be a very satisfying job if you have customer service motivation mixed with your organizational culture. Good customer service experience begins with your support repetition and is very helpful in creating loyal customers and in increasing customer satisfaction. The following is a short guide for your business to keep your customer service agent happy and rejuvenated with their work.

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1. Promote two-way communication

Communication is always a two-way road. It is important to integrate open internal communication as part of the work culture for business success. It's all more important when it comes to the customer's support team. Encourage your customer service representatives to share their opinions and concerns will make them feel valued. While important business goals, it is also important for managers to communicate with their customer service team and understand their goals, both professional and personal. This will motivate them to better lead to customer satisfaction.

Keeping the management door open to listen to the repetition of your customer service will also provide a clear picture of the problem facing your customers. Management can work with their team to provide the best solutions to their customers.

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2. Empower agents with the right tools

Having the right supporting tools will help increase your agent's productivity and will also motivate your customer service team to perform better. Although there are many tools available for customer support, it is important to choose one that complements and does not perquest the workflow of your support team. A good support software such as freshchat can please your customers and also keep things on the plate of your agent. This allows you to view and respond to questions from various channels including WhatsApp, Facebook Messenger, and others from one window without having to switch between tabs. In addition, with Intelliassign Festernchat, you can automatically set up support tickets to agents based on loads and skills.

 

 

 

Also with long distance work and pandemic, the support ticket is a surge more than before. Spreading Chatbot will make it easier for things to your agent's workload. Chatbots can provide 24/7 support to your customers without having to make your agent working all the time. AI-Powered Chatbots like Freddy can solve a common query by suggesting the right article solution so that it leaves only a complex problem for your agent.

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3. Prizes and appreciate your support repetition

Humans develop with each other's appreciation and that is the basis of employee motivation in general. In customer support, award is the driving force # 1 for workplace motivation and happiness.

 

 

And praising employees is not just about the award for the token you cut on the back of the award card. It's about specifically calling employees on their achievements and telling their stories to the world on the specific actions they do to make customers. Identify ways to appreciate support staff in your business; Launches the 'Heroes' program this month', contact the best employees in meeting all your hands, or give them a badge to recognize their good work, and so on.

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New works work extra to make a smile on representatives of their customer support. This year, we celebrate the week of customer service by appreciating and displaying our best support repetitions on our social media platform. We also sent gift gifts to the repetition of support. This effort is not limited to new work support representatives but also extended to several partner businesses.

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4. Identify what motivates your team

 

 

Motivating the customer service team is easier to say than done. What works for one employee may not function for the others. So it's important to understand what motivates each of your customer service employees. This can be done by conducting surveys and also by holding a monthly / quarterly / half annual brainstorming session with your support repetition.

 

Your work does not end up just collecting their surveys and feedback but in bringing it to action. While all responses may not be easily implemented, make sure you implement that you believe in the highest priority while ensuring all the feedback is calculated overtime.

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5. Set the workload and set realistic goals

Even though you are armed with tools, productivity of your support repetition lies on the right balance in distributing support tickets between your repetition. If the agent is offered more support than he can handle, it might lead to burnout that can cost your organization and your employees. With FesternChat Intelliassign, you can automatically set a support ticket to agents based on their load and skills. This prevents your employees from manually taking a manual support ticket regularly and also helps your manager track what their team is doing. In addition, setting goals that can be achieved and realistic are an important part of motivating your customer service employees. It will also help employees prioritize their work and help them remain motivated. Even though it is important to achieve goals, it is important for you that you grow friendly competition among your customer service representatives. This will help in building teams and also increases employee involvement.

Increase your customer's involvement game with a campaign

Increase your customer's involvement game with a campaign

Consider this scenario in the offline world, you walk to shops and sales people begin to follow you, immediately. Every hallway you enter there are new people who try to sell something that you don't even need in the first place. They don't let you shop calmly. You are frustrated trying to find the actual product you come. You try to tell them what you need help but they can't hear you over their hard elevator tones about why you need to buy something. You lose patience and walk out of the shop, hands empty. They lose customers.

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How good it runs to the store with sales people who don't constantly follow you trying to make you buy something that you don't even need just to meet their sales target for that month?

 

Now let me tell you another scenario, you want to buy something and you go to the store. A seller welcomes you with a warm smile and says, "Hello, let me know if you need help with anything". You immediately feel better knowing someone to help you if needed. Or, you don't know what you want to buy, you only see items randomly and suddenly you are interested in buying something, but you want to know more about the product before buying it, you see a cloth left around it, smile at you , they see a display that is confused on your face and comes to you and asks if you need help, you nod your head you have felt a little relieved and they help you know the best choice for you. You are very happy with their customer service and you decide to add many of these stores.

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How well does it have the right type of salespeople? To get help when you need it, and to get it soon?

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The above scenario also applies to the online world.

 

Visitors who come to your website can be classified into 3 types:

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People who want to buy.

People who are just looking but will buy if something attracts them.

The person there is to spend time.

Sales people in the above scenario acting as a facilitator that changes the potential of leading or making a purchase occurs. Much easier to persuade and help people in buying something in the real world - directly, where you can captivate them with a beautiful smile or a warm personality. But how can you do it in the virtual world, on your website? If you are not online all the time to help them when needed. When you cannot attend physically next to your potential customer and explain why your product or service is the best choice they can choose?

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That's where the campaign / messaging visitor automatically plays. They can become a recipient of sales of your website. Of course it's not the same as building a face-to-face connection, but you can start building a good relationship with your customers directly from their first interaction with your product or website with this campaign message. When you reach the right people and involve them at the right time, you can get a lifelong customer!

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As a customer how many times have you added items to your trolley but never check out? How many times have you wanted help with something but can't get it? I am sure we have all tried to find email support or telephone numbers or even chat options directly from any website or service at least several times but end up on a dead end!

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best augmented reality companies in texas

 

1. Sapizon Technologies:

Sapizon Technologies is a complete service software testing company dedicated to meeting the unique needs and objectives of each client. In each sector, Sapizon Technologies aims to provide special solutions that do more than just overcome selective problems or bottleneck workflows. Their aim is to develop software that develops business, on time and according to the budget.

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2. Infosystem hyperlink:

Hyperlink Infosystem provides the best cellular application development services for the main platform. They have extraordinary expertise in developing cellular applications, testing the same and then porting to cellular devices from one platform to another. Their team of experts developed all Android applications depending on client requests with strong UI / UX from the user-friendly application and interface. They use cellular applications with a few weeks. They also help you plan a strategy for cellular application design, so the development & spread becomes faster & easier.

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They know your goals and time; That's why they bring your business in your pocket. This is the best partner for many cellular application development companies that benefit from high-quality code and user-centered designs. They have certain reviews from their clients throughout the world.

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3. Data template:

Data templates were established in 2011. They are the IT solutions & services that provide companies that use cutting-edge technology & appear to help clients continue to win the competition. Client pic data templates for various application solutions and services, supported by the name specified for expert support and high quality. The company's solution allows clients to maximize the minimum IT investment return.

4. PMG:

PMG is a digital company that seeks to inspire people and brands that might occur. They work hand in hand with leading industrial brands to help redefine the possibilities and potential digital involvement. This collaboration and respect culture is why clients consistently re-existently with their latest challenges and opportunities and why we consistently rated as one of the best places to work.

Also Read: Virtual Reality App Development Company in Boston

Also read: Virtual reality App Development Company

Also Read: VR App Developers

5. AppDupe:

AppDupe is a digital company that implements a successful business clone in some parts of the world and markets it to different areas or targeting niches. They all know the value of time, their process is optimized to produce real results quickly, and they make the way from their initial conversations with the shortest possible development. They hold a high level of expertise in developing a universal Cryptocurrency wallet.

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6. Mythic-VR:

They make architectural space in virtual reality and change the method of organized environmental design. They can integrate real-time VR machines into project delivery workflows. At the summit of the proposed immersive revolution, they strive to work with other early adopters who want to push the limits of design and visualization.

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6 Reasons why direct chat is important for customer support

Here are six reasons chat immediately win in battle for your customers' heart and mind, showing why you need to add it to your customer service channel now:

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1. Chat directly convenient for customers

Chat directly comfortable for various reasons:

• Chat directly connects customers instantly with agents. No need to call a number and press the button after the button before you can even talk to the agent.

• Direct chat allows customers for multi-tasks. This might be the biggest benefit. More than 51 percent of customers like chat directly on this reason. So, even if the customer waits short, they can continue doing something else.

• Waiting time can be ignored. No more stuck at the end at the end - customer request is immediately handled.

• Conversations can be saved for the future. It's easier to guide users through problems when their previous interaction can be referred to the context.

• Customer query is completed quickly. Emails often need long back and forth, chat can directly solve problems in one session.

• Customers can request questions related to their purchases in place. This is a big advantage considering 44 percent of consumers think the ability to talk to agents when buying online is one of the best features that the website can offer. Customers really appreciate your help in terms of making decisions.

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2. Chat directly has a higher ROI

Business always strives to find cost-effective customer service solutions. Direct chat of course one of them.

Phones and e-mail are mainstay of customer support and have been for years. However, it takes time and resources to follow this setting and they come with some frustration, such as waiting and back and forth.

Direct chat tools, on the other hand, are relatively cheap to implement, and moreover, chat directly provides a number of additional benefits to make a superior communication channel.

Offer real-time customer service and the opportunity to overcome some questions while saving time, energy, and finally money for your company.

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3. Chat directly provides a competitive advantage

How often do you see chat options directly available on the website?

It is true that there are many companies that have implemented direct chat in recent years, but not so much (or with success) that have become common. Direct chat is still quite new.

Here is the location of the big opportunity. Why not step into a violation and get excellence over your competitors by offering chat directly on your website?

Many of the direct chat benefits that are brought mean that, in the end, businesses will not be able to miss it. The brand without direct chat will be something from the past. Until then, you can advance from the package. Put your offer in place before your competitors. Make direct chat and customer service core for your brand identity. After you master the direct chat and offer your customer support, then you have a tool to create leads and turn it into loyal customers.

4. Chat immediately saves time

One of the best ways to grow a successful business is to maximize productivity in the same amount of time. Chat can immediately help.

The first thing to do is analyze the response time and time spent to resolve the problem. Then, you will see that direct chat can help you reduce this time significantly. To be included in perspective, how fast direct chat, Zopim analyzes more than 85K chat and finds that, on average, an agent answers the customer's request in less than 23 seconds.

 

And it's not just about your time saving yourself, but your time saves for your customers too.

Compare the resolution of direct chat time with an email reply time on average 100 US retailers below.

 

And with the response of the first call of the US company.

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Shocking?

There is only plenty of time to be saved.

Crunch numbers and you quickly realize that chat directly has a faster response time than almost every other customer support channel, and with a big margin too. This means you can close more than 60 one-hour customer tickets with only one direct chat agent. Instead, not a single customer query has been answered in one hour on Twitter, Facebook, email, or telephone.

The conversion of time you saves and you can see why Live Chat is the best approach to customer service.

There are several chat tools directly out there, but if you manage the team, acquiring chat software is an effective solution, providing excellent customer support.

5. Chat directly increases sales

Speaking of my personal experience, chat immediately increases online sales.

As high as 83 percent of consumers need several types of support when they make online transactions. That is why people prefer to buy from websites with direct chat. They can get questions quickly. Direct chat support during checkout increases the conversion rate.

For example, Post Affiliate Pro reported a 23 percent increase in the conversion rate when they apply chat directly on their website.

This is the best practice to have at least one agent available at any time because, as reported by Forrester, 45 percent of US consumers will leave a website in the midst of online transactions if no one answers their questions and problems.

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Other reports say that 77 percent of consumers say they need to talk to real people before making online purchases.

Without direct chat, you lose sales. And can you really be able to do that?

Seeing statistics, it is clear how important chat directly to provide the best customer experience and increase sales for your business.

6. Chat directly build long-term relationships

For your business sustainability, building a long-term relationship with customers is an absolute need, because it increases satisfaction and increasing customer experience.

Satisfied customers tend to turn to competition. Statistics show that 89 percent of consumers have stopped doing business with brands after a poor customer support experience. Not only that, but 86 percent of customers will pay 25 percent more for better customer experience.

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When customers feel you are there to listen, the bonds are more easily formed, and the loyalty comes from it.

In fact, 73 percent of consumers think that friendly customer support makes them fall in love with the company, while 52 percent have carried out a lot of purchases from the company after a positive initial customer service experience.

Everything goes down to create a great experience in advance. Provide superior customer support with chat directly on their first visit, and you are far more likely to get a lifelong customer. This loyal customer is worth up to 10x the first purchase value.

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How live chat support improves the customer experience

 

Direct chat support is a great opportunity for businesses to make more personal relationships with customers. This allows support teams to anticipate questions and offer help when and where customers need it, help increase e-commerce sales, and reduce customer waiting times.

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It's also one of the fastest growing channels. More than four times more Zendesk customers use chat directly than they did five years ago, according to the Zendesk 2020 customer experience trend report.

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What is chat support directly?

Direct chat is a conversation customer support channel, synchronous 1: 1, which requires several forms. This can be a proactive chat window that appears when customers navigate through the eCommerce website - Think of the last time you explore the website, whether it's for software or shoes, and the chat window appears if you need help if you need help. Clicking it will connect you to a direct agent.

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Customers can also start chat directly when they need. For example, maybe you can remember your time browse your finances online and realize that you need to overcome some funny businesses in your account. The wellped button will take you to the same channel to connect 1: 1 with an agent.

 

Why direct chat support is better for customers

When available to them, more customers say "yes" to chat, choose it more often than they did a few years ago. Proximity of messages or direct chat has created customer expectations for quick response to email; According to the CX trend report, 28 percent of people expect replies to chat in less than five minutes.

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"This is instant communication that does not involve telephone tags," said Jon Daniels, a technical support engineer Tier 2 in Zendesk who spent many working days in the chat channel directly. He said it was also the only other high bandwidth channel - next to email support - where you really can explore the steps involved in a problem to solve it at that time and there, whether it means calculating the steps that must be Taken or by customers share links that are relevant to content from the Help Center.

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Because the option to open the chat window is often strategically placed strategically throughout the website, it can be a fast and effective way for customers to start the support interaction without navigating from whatever they do, thus preserving their experiences. Another bonus is the fact that it offers privacy before the eyes; Direct chat can be useful for personal problems such as banking or medical problems that may need to be addressed in the middle of the working day, especially because many customers are used to typing desktop messaging applications.

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Why direct chat support is better for business

There are also many business benefits to add chat directly into a mix of support. Whatever the reason for taking a leap, it must be driven by a larger business purpose. That means, at the minimum, internal agreement why companies use chat directly to start. Some business goals may include helping customer support operating companies; It's better to meet the service level agreement for customers, such as reducing the waiting time or the first reply; Solve customer problems Proactively before appearing, or reducing the pace of shopping rails left on e-commerce sites.

 

Regardless of the destination expected by the business to be achieved by direct chat, there is a proven investment return when it is seriously launched. A forrester report, the total economic impact of Zendesk, revealed that organizations that are able to change interactions to chat, which are generally low cost channels, see cost savings from time to time.

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Best practices direct chat

That is "why" direct chat support for customers and businesses - let's take away how about some of the best chat practices.

 

Optimize the user experience by considering the location of direct chat, access, and time on your website. When considered together, a company can achieve a balance between proactively with users who may need help, and the need to remain insecure so that their experience does not suffer as a result of a chat popup.

For example, will the agent support other customer service channels when they monitor chat? What is the success for individual agents?

 

Daniels said that when agents can chat with only a few customers at once, it can be very conducive to troubleshooting. It's not extraordinary to leave the chat window to do research - from the available internal and public content resources - and then re-armed and ready with resources to deal with this problem completely.

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Like Daniels said, even though it is arguably the most authentic 1: 1 channel, inviting people to continue, manage problems through direct chat requires the level of professionalism that is nuanced to ensure success. This can be very difficult to manage when the level of stress is high and many rise on the results, but solid training can help regulate agents for success. Daniels said he suggested more stringently and the guidelines around the applying chat if it became too emotional or personal, but the right approach would also vary from the team to the team, and the company to the company.

 

Live Chat Software also provides opportunities to utilize additional data layers about customers. While it varies according to the platform, Live Chat usually provides several contextual data points about customer travel, including: URLs where customers immediately before the chat begins, the customer's operating system and device, the time they spend on the site, number of visits, and the number of chat they have with companies in the past. Daniels said the previous chat transcript was very helpful, because he often reviewed them to get caught up on problems before diving with customers back.

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what are the Type of Performance testing

Type of performance test

 

Performance testing is a comprehensive terminology. It includes five types of tests such as performance testing, load testing, scalability tests, volume testing and stress testing.

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1) performance testing

 

This is the first task and includes testing every part of the system to detect which part is slow. Based on this test results, efforts are made to make a response faster.

 

2) load testing

 

This test is done to test whether the application or system is ready for use in terms of expected load or not. The application performance is checked with the response time needed for certain user loads.

 

3) Stress testing

 

This test is done to understand what level of stress or user number, the system starts to produce an error and whether it can return online after a massive surge in the user number or crash. The time taken to return online is another factor that must be taken into account in this test.

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4) scalability testing

 

Scalability testing is done to ensure that the software handles an increase in workload effectively. This is done by gradually adding workload or user and continues to monitor the performance of the software or application.

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5) volume testing

 

This ensures how effective the system is able to handle a large amount of data. The data is then gradually increasing with the use of the application.

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Performance testing stage

 

Basically there are 7 important steps in performance testing.

 

1) Identify the testing environment:

 

The test team must identify hardware, software, network configuration and tools needed to start the test. This can include the same actual production system or replica. Sometimes a subset of the production system with the same or lower specifications is also used.

Also Read: Mobile App Testing

 

2) Identify performance metrics:

 

Performance metrics are very important that determine the parameters in which performance must be tested. Metric must include time of response, waiting time, average load time, peak response time, error rate, simultaneous user, throughput, demand per second, utilization of CPU, memory utilization, constraints etc. The success criteria are different from the application to the application. Therefore, the appropriate success criteria must be included in the metric.

 

3) Plan and design tests:

 

At this stage, the testing team must identify the test scenario by considering user variability, test data and testing parameters. This can cause more creation than one model for testing.

Also Read: Web App Testing

 

4) Configure the testing environment:

 

At this stage the testing environment consists of hardware, software, and testing instruments need to be prepared to monitor application performance or systems.

Also Read: Cloud testing Services

 

5) Take data:

 

When everything is ready to be tested started and the data captured on different parameters is captured for analysis.

 

6) Generation analysis and report:

 

Data captured in the previous step was analyzed and shared with the team. Based on corrective action analysis was taken to fix the problem.

 

7) Retesting:

 

The test is re-conducted on the same parameters to test whether the repair work is sufficient or requires fine adjustment. After this found testing is finely done using different parameters and improvements, if needed, done.

 

Test-webapps-for-for-for-for-better

 

Performance testing advantages

 

Helpful performance testing -

 

Value of system appearance for growth

Identify weak points in architecture

Detect bugs in software that cannot be identified otherwise

Tune up system

Verifying system resistance and reliability

When should performance testing?

To save money and time, performance testing must be done at the beginning of the application or life cycle system development. It helps in testing basic technology such as network performance, balancing load, performance server performance, database server performance, and web server performance. However, this must be done with the expected load level.

Detect and correct performance problems after a live website can be an expensive proposition for you. As soon as all web pages are built and testing the workload must begin. After that, every time the module or part of the software or application is implemented, it must be tested for performance.

How Do You Test Application Scalability

Scalability testing is your answer to all misery. This defines common problems such as:

 

How is the server performance when hardware and software are changed?

In that case, can we improve system capabilities and increase productivity?

The need for testing that can be scaled

Also Read : Software Testing Company in USA

 

Why do you need a scalability test? Well, the answer is clear. This helps you determine how your application is done by increasing loads and helps you understand the total number of users who can be detained. The reason behind this is to understand at what point the system starts behind and what can be done to overcome these challenges.

 

How to make a scalability test

 

Scalability testing is done by conducting a series of load tests with changes in hardware and other software carried out while maintaining other conditions the same. It tests various attributes as below:

 

System throughput

Network / memory usage

Performance measurement

Loading with a number of users using the application

Screen transition

Request and response time

Hits / Transactions per second

Scalability tests must be done systematically to ensure that all attributes are discussed and data is collected. Obviously, the type of load may differ for each system depending on the web server, the user and type of system. Think of all other parameters that might be affected when the load increases.

 

Also Read: Automation Testing Company In USA

 

Important requirements for doing scalability tests

 

Clear and compact requirements before the test is done is a basic requirement. Pre-requirements for scalability testing include:

 

Memory: evaluating the need for memory allocation for all virtual users using the system

 

Processor: Check the processor requirements before you start

 

Operating System: Check which OS action as an agent and test the burden

 

Load distribution capability: Make sure you have a centralized system where all the results are collected and evaluated from several users and machines.

 

Steps to make a scalability test

Also Read: manual Testing Company in Texas

 

1. Create and monitor all scenarios

Try changing the scenario and check the affected attributes due to changes

Check the scenario to make sure they do the same way every time

Define a set of virtual users for the testing system

Create a load test by determining settings that allow you to evaluate application performance

Run your test

If there is a pause, make changes to the server and run the test repeat.

 

 

Analyze test results

 

By running a test case, you actually only determine 40% of your performance testing goals. The important part of this is the analysis and improvement of results. The results of scalability testing can be compared and analyzed in the following ways:

 

1. Virtual users vs response time

 

Some companies set a certain time interval, say for 2 minutes, where they increase the number of users to load certain servers and test application behavior. In short, you will test the application response time for a number of specific users.

 

2. User vs latency

 

This analysis is done to check network latency where the user operates.

 

3. Hits vs. Users

 

Hit per second was observed after 3 minutes of response and the latency time began.

 

4. User vs. error

 

The burden on the system that causes errors and bugs is tracked to the number of certain people.

Also Read: manual Testing Company in USA

 

Top 4 tech support services to strengthen your business

 

 

Execution of an e-commerce business is an important and delicate job. More difficult executes a prosperous business in this direction. When electronic commerce is in such a boom today and all entrepreneurs find themselves on this high-performance business arena, competition is an obvious phenomenon to be noticed.

Did you know that 74% of Internet start-ups fail due to premature scaling? And also, the startups that properly increase twice as fast as those who fail prematurely.

Also Read: Technical Support Company in USA

 

Why do they choose scale so early?

Competition and desire to sweep the major share of benefits could be a main reason. In addition, the incompatible enterprise websites and the loopholes of the basic needs of the electricity are one of the strongest reasons.

Companies ignore the essential elements of their main support to connect with customers, the website itself. When your business website does not match customer expectations, you automatically give your rivals an easy chance to steal your business.

Here in this blog, we will discuss 5 support services for crucial e-commerce that can strengthen your business in many ways and help prevent premature decisions. In addition, these services can effectively reduce the loopholes and help you survive tough competition while maintaining the growth rate.

Also Read:  Technical Support Company in New York, USA

 

1. Electronic commerce abandoned basket services

 

The abandonment of the shopping cart has become a common problem encountered by almost all e-commerce stores today. If it is not intelligently addressed at a timely moment, it has the potential to ruin the fortune of your business.

There may be a number of reasons to increase the abandonment of the shopping cart on your store. Experts suggest many ways to optimize your website and curb abandonment. However, it is hardly possible that one person has an expertise on all the measures to be taken. This is where abandoned basket services can be useful enough.

Home commerce service companies various experts, developers, designers, SEOs that work together to sort each problem with your store flying your customers.

That's good that you can use the help of experts to optimize your site. However, despite all efforts, an abandonment basket occurs and you can not stop them. Some customers probably abandon your trolleys not only because of any inconvenience, but for reasons other than the website itself.

With abandoned basket recovery services, these customers who have already abandoned the trolleys can be followed and approached with a reminder by email. For example, our abandoned basket recovery system captures the e-mail address and details of all clients who have abandoned the carriage. Later, the system sends automatic series reminders to these customers who are a simple or supported email by an offer in return to complete the purchase.

Abandoned basket recovery services are definitely an important service that can save your business from the abandonment of the shopping cart. In addition, it is the prevention or recovery of abandoned trolleys sales, e-commerce support services can help you in the two ways.

Also Read:  Technical Support Company in Bay Area

 

2. E-commerce system

There was a reason to emphasize the term "competition" at the beginning of this article. In e-commerce cases today, competition is all aware "If you can not support your customers, your rival will be".

The quality of the customer support is a more delicious task to accomplish. Especially in e-commerce cases, only one mistake on your side can result in ruin customer experience and many lost customers. In this situation, the error is not a big problem, but the ease of rectification of this error is. And that's where Ecommerce Helpdesk Systems comes in limo.

Thanks to effective assistance, you get the qualified ways to support your customers and solve their grievances. In addition, it is not just about solving problems, but to solve them in time and let customers keep track of their support request is what an ideal client for e-commerce. It's a shocking fact that most e-commerce sites lose a number of loyal customers simply because they did not have a satisfactory support experience. That's what Zendesk has:

 Also Read: Technical Support Company in Uk

 

 

To tackle such situations and managing the support process traceably and satisfactorily, you need an effective ticket management system. A system that can provide your customers with an easy way to get in touch with you in case they have a problem. In addition, it should also provide customer support frameworks with a qualified system to keep a track of all tickets created by customers and provide time solutions.

It's time to use e-commerce support services to get an effective help system for your store. I am sure that it is very difficult to manage an e-commerce business without an organized client care system, you would probably agree with me here.

Also Read: Technical Support Company in London

3. Search for website e-commerce

Trade website search is a service that focuses on improving the search skill of your e-commerce store. You must have visited popular e-commerce sites like Amazon, Ebay and Etsy. Have you ever thought how you get instant search results so accurate despite millions of products on the same site?

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There is a simple answer, these companies are familiar with the importance of improving the search for websites for their business and the construction of their sales. We understand that you are not Amazon, you do not have a dedicated team to work especially on your research improvements in your website like Amazon, Etsy or Ebay.

Think a little further, is it the only thing that prevents you from getting an effective website search feature?

If this is the case, you are welcome to take advantage of website search services. Here you do not need to hire your own team to do it. You can simply hire an e-commerce service provider that has a team of experts dedicated to working on your website search improvements. In addition, there are some small changes for website search that you can also do it yourself.

Also read: Technical support Company in pune

 

Some services in improving the search on the velocity website are as follows:

 Detailed coverage of site-scale search results that may include products, forums, blogs, categories, content pages with rich media.

 Provide various search options for customers to enable homogeneous search results based on the category, sort order or particular product.

 Pagination installation that allows customers to choose the number of products that can be displayed on the search result page.

 Outcomes of merchandising search with hero products that triggered when specific search results are used in the search bar.

 Ensure an effective search speed and specific results while returning the results based on the user's request.

Also read: Technical support Company in Bangalore

 

4. Ecommerce trade assessments

 

E-commerce review services operate in two ways. It's basically divided into two types of services

A. Provide criticism of your products after using them

B. Integration of incentive systems to encourage customers to write the exam.

These two services are sometimes provided by a single e-commerce service company itself. In the first section, these companies hire experts to use your products and provide their exam for the same thing. Could it be biased? Probably yes, but as an Ethical Ecommerce business owner, you must hire a business that provides honest reviews only.

Also read: IT support Company in Noida

 

In the second section, they incorporate review revision applications in your store. These systems motivate your customers to write a notice in exchange for an incentive, an offer or a discount. The second option is pretty practical most of the time.

It was the same case when we work on the stimulation of honest criticisms on the knowledge band. We have integrated with one of our review incentives that are a great extent review rates. Customers who had made a purchase on the input tape earlier were sent e-mails with discount offers in exchange for writing a review on their experience.

Surprisingly, the campaign not only stimulated the number of critics on the store, but also strengthened additional sales to a large extent.

Also Read: IT Support Company in India

 

 

 

How to create an increased reality business

Augmented reality, or AR, has been made in our lives in recent years. You may wonder how to create an increased reality business to take advantage of this trend.

 

To start an increased reality business (AR), you will need a problem that can be solved with AR, a solution method, and a way to develop your solution.

 

Before entering all this, let's start with the basics: What is AR, how is it used today, and what potential uses of technology?

 

What is augmented reality?

Before arriving in augmented reality (CA), think about how two parties meet to create a set. Close your left eye and keep your head again. Take note of the item furthest from your left that you can see.

 

You should always be able to see this object, but also more to the left of that. Thus, each eye has a different view of itself. Put them together gives a more complete picture. So it's with AR.

 

You could also think of tinted lenses. If you put both blue and yellow-tinted glasses at the same time, you should see things in a nuance of green (blue + yellow = green!).

 

 

 

Ar and layers

The key to understanding increased reality is to think in terms of layers. The base layer is the reality itself - that is, what we can see without a computer or screen.

 

A computer can then generate one or more layers of information or images to put at the top of the base layer (reality) to create an "increased" version of reality.

 

Example

First, you look at a half-finished building, where the first floor is finished, but the second floor is a naked setting.

 

 

 

Then you look at the building through a type of AR device and you see the finished building. The AR system creates a layer to complete the second floor, then adds this layer to the existing building.

 

This shows you what the building could look like in a few months, once the construction is over.

 

As you can imagine, this type of technology can be applied too many situations in the real world, in order to give you a glimpse of what things will look like before spending time and money building them.