Thursday, 3 December 2020

Services offered by IT supporting companies

 

 

10 The most common products and


services offered by IT supporting companies

1. Tech / IT supports (aka "Help Desk")

Back when the office first gets a computer and printer, general information technology (or "IT") comes to the scene to help maintain, repair, and improve the system. At present, individual offices can do many things without extra help. Most people can type, save files, and communicate via your own email. Online software or "Cloud" is easier than used. But software freezes; The file server requires routine maintenance; The hacker threat only increases. This is where your "Help Desk" entered. You send an email or call your IT support team with technology problems, and they come to save.

IT Support Company

 

 

2. file server

The server file is a large enough computer to accommodate all the data produced by your office - which can be email, PCLAW data, Microsoft Word documents, or other types of work you do. Traditionally, the office has bought a file server and saves it in your physical office (usually tucked in the corner or maybe a closet with internet equipment!).

 

With a large cost standard file server, many offices are now moving to a fully-based cloud environment. Our Office Cloud system provides our clients (and using ourselves) has many benefits other than cost savings: fast, safe, and allows you to enter all your work computers on any device.

Tech support Companies

 

 

3. Email.

The foundation of all work communications for many of us, email is very important. We have to save your account, save email data as needed, make sure the software works smoothly, add or limit email access. Email service Our choice for clients is Microsoft 365.

 

 

 

4. Computer repair

Some IT companies specialize in computer repairs, where you can stop by the company's headquarters with computers to be repaired, or ask them to send technicians to your request. Other companies, like ours, whether computer repairs are only for regular clients. With the Office Cloud system that we use, each computer has a much longer life. To keep the computer run longer, we do a lot of computer maintenance behind the scenes and repairs to our clients from our Toronto office, and we visit our client's office for assistance when needed.

 

 

5. Cloud service.

"Cloud" is shipping service via the internet and has changed how many IT companies support it. You might get used to the software that runs in the cloud than in your physical office. Now, all file servers and computer work can live on a cloud.

 

Who owns and operates your work clouds? If your service is run on "public cloud," usually means a third party provider like Microsoft Azure rentes you the space you need.

 

"Personal Cloud" is a system used exclusively by one company. In our case, we run a private cloud system that the server lives in a very safe Canadian data center. From there, our clients have access to the cloud space allocated exclusively.

 

The advantage of using comprehensive cloud services such as Office Cloud systems covers lower costs, high speed, and top security standards. As a practical bonus at the age of flexible working hours and space, Office Cloud makes it easy to enter your work computer on any device.

 

6. Virtual desktop

Virtual Desktop is a safe and modern way for you to get remote access to your computer. When traveling or working from home, we often need to access our applications and files quickly and easily. With a virtual desktop, you enter all your work computers and see everything when you leave it, but on a different physical computer than what you usually use. This means, for example, that you can move from your desktop office to your home laptop without having to reopen your document.

 

 

7. Data security

Important data security for all offices. One threat to pay attention is Ransomware. Professional hackers target office hoping to accommodate your data ransom in cash benefits.

 

Public messages that follow Ransomware hit usually include phrases such as "sophisticated" and "targeted attacks." But in reality, these attacks are far from sophisticated. There are many basic protocols that you have to have your IT support company to prevent this attack in the first place, and plans for what to do if security is violated.

 

Ask your IT provider about:

 

Two factor authentications

Data backup

Per-user access rights to your data

Data encryption

Safe file sharing

Configured sharing rules

If your company has become a victim of ransomware, this is what might happen:

 

Someone in the office takes a piece of ransomware that comes from an online source, and it locks all your files.

Your data backup doesn't work, so you have to pay to unlock the file.

And when you have a data security system, ask your IT provider: Do we have a plan for what to do if and when our hacking protection fails?

 

 

8. Data backup

The important component for each IT service is data backup. Tested, back up working from all your data. Reserve is what we turn to when a disaster attacks. The situation includes natural disasters, war actions, blackouts of providers, hackers, viruses, failed hardware, and even missing old laptops. We hope not to need to use client data backup. But we know they are there if we do it.

 

 

9. Office cellphone

Between old school and telephone calls that work completely on cellular applications, businesses and nonprofits can choose from various office telephone options. Most IT companies will help them work for you. Modern telephone options allow you to increase productivity and reduce costs when working from anywhere. We adjust, accommodate, and use the VoIP 3CX telephone system for our clients.

 

 

10. Network equipment

Some very common IT items that you might hear are network switches and routers. We use mainly brand wireless Cisco Meraki and Ubiquiti, the two-best available at this time. Also known as network equipment, this is hardware that makes your system online, communicate with each other and connect to the Internet. It is important to maintain network equipment to date, it is reliable, and in accordance with current security standards. In our IT company, you will never see us do this. With Office Cloud, we include the best equipment for your office. There are no additional fees for this, so you will not be stuck with additional hardware costs.

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